Patient support programme | Healthcare Convention
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Patient support programme

A bonus for your patients

“Elisa Patienten Support” is an important element in the healthcare system with significant additional benefits for patients. With our programme, we provide active, personal and professional support to chronically ill patients during their therapy.

Why have we developed “Elisa Patienten Support” ?

A majority of the medical profession is of the opinion that the quality of treatment of their patients can suffer under the time pressure in everyday life. The potential consequences – patients do not apply therapies correctly or discontinue them prematurely. We have developed “Healthcare patient support” to increase patient adherence.

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What is „Elisa Patienten Support“ ?

What is „Healthcare patient support“ ? “Healthcare patient support” is an important element in the healthcare system with significant additional benefits for patients. With our programme, we provide active, personal and professional support to chronically ill patients during their therapy.

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How does “Elisa Patienten Support” work ?

“Elisa Patienten Support” supports patient adherence in three steps:

  1. We listen and take our time, build a trusting relationship with patients and identify needs and uncertainties.
  2. We inform patients about their clinical picture, help with the use of the medication and support the medically prescribed therapy.
  3. We encourage patients individually to take responsibility for their therapy and to actively participate in the improvement of their condition. The personal contacts use a variety of channels when communicating with patients: from outbounds and inbounds to e-mail, SMS and nurse services.

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What are the key benefits of “Elisa Patienten Support” ?

“Elisa Patienten Support” increases the well-being of patients and assists doctors in increasing the success of therapy and patient satisfaction.

The health-promoting measures relieve the burden on the health insurances. Pharmaceutical companies benefit from a positive perception and sustainably commit patients and therapy decision-makers.

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Does “Elisa Patienten Support” meet my compliance guidelines ?

Of course, we strictly adhere to the compliance guidelines and the respective pharmacovigilance processes regarding adverse drug reactions and complaints. Our specialists do not intervene in therapy, but support doctors.

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